Once your Verification Request is accepted, you will be notified of this the next time you log into the website. If it's been 48 hours and your request hasn't been approved, the most likely reason is that something wasn't in order with your request. This can be caused by a number of things : Your face being outside of the Selfie's frame or obstructed by the paper; The image was blurred or digitally altered or the Code wasn't readable; The Code written down was incorrect or printed, rather than written.
The best way to find out is to contact us directly. You can do that either using the Chat with Support button or by emailing us at email@example.com.
We'll reply to you as soon as possible and help you figure out what went wrong, as well as guide you through an easy Verification Process.